Returns & Exchanges
At M.J. Bale, we are committed to providing you with high-quality garments and want to ensure you are completely satisfied with your purchase. If your selection isn't quite right, we offer a 30-day return policy for both in-store and online orders, provided items are in their original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments with all original tags attached into their original packaging or a secure mailing satchel.
Post Your Parcel
Print your generated shipping label, attach it to the front of your package, and drop it off at any Australia Post office or red post box.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing